To help get you started, you can know if you're having problems by checking your icon from your computer. No matter what kind of problem you are facing with OneDrive, we can help you fix OneDrive sync problems in this extensive guide. An unreliable connection, a bad update of your OS, or denial of permission are other common issues that cause the OneDrive not syncing issue.
If you are uploading a large chunk of data, it can also cause the OneDrive sync problem. Additionally, you could have just run out of space on the cloud as well, and you should try to get more space.Įven if you have a premium account, the maximum file size you can upload on OneDrive is 10 GB. If you are running an old version of the app, then the chances are that you might experience OneDrive sync issues. There will be plenty of reasons if OneDrive is not syncing. Keep in mind that this will stop syncing your files with OneDrive entirely.īy resolving the issue causing your account to be frozen or disabling OneDrive sync, you should be able to stop the "Can't sync your data, your account is frozen" notifications.Although Microsoft has done a remarkable job with OneDrive, there are times when it doesn’t work flawlessly when you backup files to Onedrive. If you want to completely unlink OneDrive from your account, click "Settings" in the context menu, then go to the "Account" tab, and click the "Unlink this PC" button. Click "Pause syncing" and choose "Pause until I restart OneDrive" or select a specific duration.ĭ. Click "More" in the context menu that appears.Ĭ. Right-click the OneDrive icon in the system tray (it looks like a cloud) in the bottom-right corner of your screen.ī. If you don't want to use OneDrive sync, you can disable it to stop the notifications. Once the issue is resolved, OneDrive should resume syncing, and the notifications should stop. Follow the on-screen instructions to address the issue, such as deleting files to free up space or updating your account information.Ĭ. Visit OneDrive's website ( ) and sign in to your account.ī. OneDrive accounts can be frozen due to various reasons, such as reaching or exceeding your storage limit, inactivity, or other account-related issues. Resolve the issue causing your account to be frozen:
To stop the Microsoft OneDrive "Can't sync your data, your account is frozen" notifications, you can either resolve the issue causing your account to be frozen or disable OneDrive sync altogether.
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